Client Overview
Incredible $ savings for Manufacturing client
A manufacturing client based in the UK sought help in enhancing their business performance and integrating two entities. I provided valuable support by utilizing his expertise to identify the root causes and implement an ERP solution to boost business performance. This assignment was particularly difficult due to the intricate nature of the task and the absence of streamlined processes. However, through meticulous implementation and comprehensive user training, a highly efficient business process was established and successfully replicated across other units thus saving time and money.
Process Consult for Telecom Client
When I was associated with one of the UK’s largest Telecom providers, I formulated a business process to introduce a new broadband product in the UK market. My consultation played a crucial role in helping business stakeholders define design, build consensus, and establish and implement the business process. My expertise was also utilized in determining user training, creating training materials, and writing procedures. His consulting acumen led to an 18% reduction in the number of calls made to customer service agents. Throughout this initiative, his consulting skills also enhanced the processes of field engineers and other teams involved in the business.
Efficiency improvement for Power sector client
A client in the power sector, responsible for power generation and distribution in one of the provinces in Canada, sought advice on identifying organizational challenges, analyzing information, and developing and implementing solutions. I provided guidance on the issues encountered in daily business operations and proposed strategic solutions to enhance efficiency. I also carried out a vendor assessment to evaluate their ability to deliver third-party products effectively for business operations.
Bringing in Efficiency for Public Sector Client
A public sector client enlisted my expertise to address the problems hindering their daily operations, causing delays in processing critical projects for the province. I was able to pinpoint the root causes of these hold-ups and provided guidance on how to improve the processes, resulting in up to a 25% improvement in application processing. I also facilitated stakeholder training workshops to ensure that business knowledge was disseminated to the most basic level, maximizing value realization.
Digital transformation for Banking client
A client in the banking sector, looking to transform their banking landscape from outdated software to a SaaS-based cloud banking platform sought help to make this transition. Excellent results were achieved in terms of cost savings , efficiency and process improvement.
Here's what my clients say
"Chinmay's work as a Senior Business Analyst and Consultant for large enterprise clients in both the private and public sectors provided valuable expertise and knowledge on complex projects. Clients appreciate his attention to detail and ability to be involved in all aspects of delivery. Chinmay's experience and ability to be flexible throughout a project lifecycle is an asset to any project and client.”
- Lynnette Aylward
"Chinmay always delivered clear concise work and was always willing to provide 360-degree feedback in order to help with the continual development of himself and by supporting the development of others."
- Lisa Coulborn
"Chinmay is a very polite yet assertive professional. The qualities I admire about him are persistence and attention to detail. His understanding of Telco Wireline Business helped us greatly to handle complex requirements and drive improvements."
- Nayan Chaudhari
"I thoroughly enjoyed working with Chinmay and would welcome an opportunity to work with him again."
- Adrian Barnes